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Why is my case not moving to Offer Made? (i.e., stuck in Approved)

Stefan Deretic avatar
Written by Stefan Deretic
Updated over a year ago
  • Usually, the reason for a case to be caught in Approved Status is due to a pending Licensing appointment or an outstanding amendment for the client to sign.

  • With LGA, to see if there is an outstanding licensing requirement, go to the "Workboard" tab of Application Manager and see if there are any Licensing task cards.

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