Note: this is only for PCS agents using a corporate Switchboard Account.
How to select multiple files
Here's a list of steps for selecting multiple files on various operating systems:
Windows Method One
To select multiple files on Windows using one method, follow these steps:
Click on one of the files or folders you want to select.
Hold down the control key (Ctrl).
Click on the other files or folders that you want to select while holding the control key.
Continue to hold down the control key until you select all the files you want.
Windows Method Two
To select multiple files on Windows using another method, follow these steps:
Drag the mouse across the files or folders you want to select while holding down the mouse the entire time.
Continue dragging the mouse until you select all the files or folders you want.
Release the mouse.
Mac Method One
To select multiple files on Mac using one method, follow these steps:
Click on one of the files or folders you want to select.
Hold down the command or shift key.
Click on files or folders that you want to select while holding the command or shift key.
Continue to hold down the command or shift key until you select all the files you want.
Mac Method Two
To select multiple files on Mac using another method, follow these steps:
Drag the mouse across the files or folders you want to select while continuing to hold down the click button.
Continue dragging the mouse until you select all the files or folders you want to include.
Release the mouse.