About the Pricing
Please keep in mind that these prices are typical across the US - there are some areas in which prices may be higher or lower, but these are accurate for estimating your usage.
Why Do We Charge For Usage?
We do not want to limit your usage of the system. However, there are costs associated with each and every call or text that you send. So, you are welcome to use the system as much as possible - but the cost is entirely up to your usage.
But if you think about it - each and every call or text is moving your clients closer to becoming actual commission in your pocket. So these costs are factored in when considering your expected return on investment for leads and the system. One average deal should cover a year or more of communication charges and subscription services, easily.
How Do We Charge Your Usage?
We operate like a credit system - you load a wallet with credits and that in turn becomes what you're able to spend. As that wallet empties - you can set the level in which you want it be refilled.
If you become delinquent - we will have to take action to remedy this.
What Do We Charge For Usage?
Pricing is exactly the same as Twilio, with a 10% discount on select categories.
Phone Numbers
Each phone number is an additional fee/mo and depends on the region you've selected.
Local Number $1.15 / month
Toll-Free Numbers are $2.15 / month
You may have as many as you want - but are billed for each.
Making Calls (Outbound calls + voicemails)
Price: $ 0.0140/ min
$10 gets you about: 715 out bound call minutes
Receiving Calls (Inbound Calls)
Price: $ 0.0085 / min
$10 gets you about: 1125 inbound call minutes
Text Messaging (Either Direction)
Price: $.0079 / segment
What's a segment?
An SMS comprises of segments and each segment is 160 characters long. So if you are sending a lengthy SMS, it will consume multiple segments and thereby drive up your cost. So a 310 character message would be 2 segments.
So $10 gets you about: 1265 segments
How to Reduce Phone Usage Costs
Limit the number of phone numbers you have.
Turn off phone number validation under settings, if you have it on.
Turn contacts to DND if they are inactive.
A2P Registration Pricing - One-time $20 fee
Carrier Fees
AT&T Carrier Fees
Fees effective for all long code messages to AT as of March 1st, 2022:
$0.002 per registered outbound SMS message segment
$0.0035 per registered outbound MMS message
$0.004 per unregistered outbound SMS message segment
$0.005 per unregistered outbound MMS message
Effective June 1, 2023, fees will increase for unregistered messages:
$0.002 per registered outbound SMS message segment
$0.0035 per registered outbound MMS message
$0.01 per unregistered outbound SMS message segment
$0.015 per unregistered outbound MMS message
T-Mobile Carrier Fees (including Sprint)
Fees effective for all long code messages to T-Mobile as of March 1, 2022:
$0.003 per registered outbound/inbound SMS message segment
$0.01 per registered outbound/inbound MMS message
$0.004 per unregistered outbound/inbound SMS message segment
$0.013 per unregistered outbound/inbound MMS message
Effective June 1, 2023, fees will increase for unregistered messages:
$0.003 per registered outbound/inbound SMS message segment
$0.01 per registered outbound/inbound MMS message
$0.005 per unregistered outbound/inbound SMS message segment
$0.014 per unregistered outbound/inbound MMS message
Effective August 1, 2023, fees will increase for unregistered messages:
$0.003 per registered outbound/inbound SMS message segment
$0.01 per registered outbound/inbound MMS message
$0.006 per unregistered outbound/inbound SMS message segment
$0.015 per unregistered outbound/inbound MMS message
T-Mobile acquired the Sprint network in 2020. Some devices still appear as "Sprint" in a Lookup. Messages sent to these users will have the same fees as other messages to T-Mobile.
Verizon Wireless Carrier Fees
Verizon introduced A2P 10DLC fees in January 2019 (for details, see here). In September 2022, Verizon increased these fees. Following other U.S. carriers raising fees for unregistered messages to encourage 10DLC registration, Verizon will increase its per-message rate on unregistered traffic, effective July 1, 2023.
Fees effective for all long code messages to Verizon as of September, 2022:
$0.003 per registered outbound/inbound SMS message segment
$0.005 per registered outbound/inbound MMS message
$0.003 per unregistered outbound/inbound SMS message segment
$0.005 per unregistered outbound/inbound MMS message
Effective July 1, 2023, fees will increase for unregistered messages:
$0.003 per registered outbound/inbound SMS message segment
$0.005 per registered outbound/inbound MMS message
$0.01 per unregistered outbound/inbound SMS message segment
$0.005 per unregistered outbound/inbound MMS message