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How to create a 3-way call

Switchboard | Dialing | 3-way call | Warm Trasfer

Nick Pnevmatikatos avatar
Written by Nick Pnevmatikatos
Updated over 2 weeks ago

There are times where you might need to bring a third person into a call, how do you do that?

Let's suppose you already have a call going on, the first thing you'll want to do is click on the "Warm Transfer" button.

Here you'll have a change some of your team members, alternatively you can bring up the keypad with the Keypad button on the bottom of the panel

Initiating the second call will put the current call on hold

Once the second callee picks up the phone, you'll be presented with the "Merge Now" button

Once you merge the call, you'll all be brought together into the same group call, and there you have it!

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